Historic Event Center

Top 10 MOST FREQUENTLY ASKED QUESTIONS

  1. Why should I book my event at Headquarters? Our event center is very unique! The space was originally constructed as Minges Hardware Store, built in 1870 (Melody Manor Dog Grooming from 1974-2014). Owner Mike Smith spent over two years historically remodeling the building. The space features exposed brick, original hardwood floors, original 12 foot tall tin ceilings, features the perfect blend of historic, modern, and industrial architecture, and it gives our guests a stunning backdrop for their event! The space has been featured in several tours, photo/video shoots, and won the 2018 Newport Business of the Year Award as well as the 2018 Historic Preservation Award for Best Commercial Historic Restoration. Our Headquarters family prides itself in providing a clean, reasonably priced, beautiful, simple event experience. Our goal is to leave our guests with the peace of mind that their event will go smoothly and will be a memorable experience for their family and friends.

  2. What types of events can I host at Headquarters? You name it, we will host it. Headquarters is the perfect event space for just about every type of event. To date we have hosted birthday parties, graduation parties, anniversary parties, rehearsal dinners, small weddings, awards ceremonies, art shows, photo galleries, class reunions, retirement parties, networking events, video shoots and many, many more! We are always looking for new and creative types of events!

  3. What is your pricing? Our Standard Event Rate is $100 per hour with a 4 hour minimum. Our Wedding Event Rate is $200 per hour with a 6 hour minimum. Non-profit rates are available upon request.

  4. How many people can Headquarters hold? Our maximum occupancy limit is 175 standing or 100 seated guests. These are strict limits put in place by the City of Newport Fire Marshall and are non-negotiable.

  5. Can I schedule a time to come and see the event space before I book? Yes, we encourage it! Please contact Headquarters Booking Support on our Contact page to schedule a walkthrough to come and see the venue in person.

  6. Does Headquarters provide any tables and chairs for my event? Yes. Headquarters includes tables and chairs for up to 100 Total Seated Guests (Venue Limit), provided free of charge. Our tables are 6 foot long rectangular plastic event tables, covered with a cotton off-white tablecloths and white butcher paper. Our chairs are wooden chiavari style with an off-white seat cushion. If the style of table or chair offered is not to your liking, you are more than welcome to rent and bring in tables and chairs from a licensed 3rd-party rental company. Additional time will need to be added to your event to accommodate rental drop off and pickup. All rentals must be dropped off and picked up on the same event day.

  7. Do you require full payment at time of booking? Yes. Due to high demand, Headquarters requires 100% payment up front at the time of booking. This policy helps reduce the amount of cancellations and unfilled booking slots. Please contact Headquarters Booking Support for more information.

  8. Is there a way to play music from a phone during my event? Yes. We have an AUX cord and PA System on site for playing music from your phone during your event.

  9. Can we supply our own alcohol? Yes, for Private Events Only. Guests are more than welcome to bring, serve, and consume their own beer/wine/spirits at their event, as long as the event is not open to the public and alcohol is not for sale during your event.

  10. Is there WIFI available for guests? Yes. The WIFI network is “Headquarters Event Center”. Headquarters Booking Support will provide the WIFI password upon request during the day of your event.

 

Booking Questions

  • What types of events can I host at Headquarters? You name it, we will host it. Headquarters is the perfect event space for just about every type of event. To date we have hosted birthday parties, graduation parties, anniversary parties, rehearsal dinners, small weddings, awards ceremonies, art shows, photo galleries, class reunions, retirement parties, networking events, video shoots and many, many more! We are always looking for new and creative types of events!

  • What is your pricing? Our Standard Event Rate is $100 per hour with a 4 hour minimum. Our Wedding Event Rate is $200 per hour with a 6 hour minimum. Non-profit rates are available upon request.

  • Can I schedule a time to come and see the event space before I book? Yes, we encourage it! Please contact Headquarters Booking Support on our Contact page to schedule a walkthrough to come and see the venue in person.

  • How do I book my event? Guests can begin the bookings process for their event by contacting Headquarters Booking Support by clicking the Contact Us tab or by emailing bookings@headquarters.events.

  • Do you require full payment at time of booking? Yes. Headquarters requires 100% payment up front at the time of booking. Due to high demand for the event space, this policy helps reduce the amount of cancellations and unfilled booking slots. Please contact Headquarters Booking Support for more information.

  • What time can my event start? We are flexible on our event start times. We have hosted events beginning as early as 6AM.

  • What time can my event end? We have a strict event end time. Our events must be cleaned up and out the door by 12AM. If your event wants to go later than 12AM, please contact Headquarters Booking Support to discuss an exception to this policy.

  • Can I rent the space for multiple days? Yes. Guests are more than welcome to rent Headquarters for multiple days, if available. Some examples of multi-day bookings are photo shoots, photo galleries, art shows, wedding weekends, and business conferences. Please contact Headquarters Bookings Support if you want to schedule a multi-day booking.

  • What if I have to Cancel or Reschedule my event? Hey, it happens. We understand that cancellations and schedule conflicts do come up. We are more than happy to find a suitable date to reschedule your event at Headquarters, free of charge. If you must cancel your event, our cancellation policy is as follows: All events cancelled on or before 30 days of your event will receive a 50% refund of the booking price. All events cancelled within 30 days of your event will not receive a refund.

  • What methods of payment do you accept? Headquarters accepts cash, check, or credit card. Cash or check payment must be pre-arranged and dropped off within 1 week of booking. Guests can pay with credit card using the link in their booking confirmation email within 1 week of booking. If not paid within 1 week of booking, Headquarters Booking Support reserves the right to cancel the event.

  • Are there hotels nearby? Yes. There are several hotels, bed and breakfasts, and AirBNBs available in Newport within walking distance of Headquarters. Please contact Headquarters Booking Support for recommendations for overnight accommodations.

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Venue Questions

  • How many people can Headquarters hold? Our maximum occupancy limit is 175 standing or 100 seated guests. These are strict limits put in place by the City of Newport Fire Marshall and are non-negotiable.

  • Is there parking on site? No. We have metered on-street parking available, as well as a free public parking lot located across the street at Newport City Building (998 Monmouth Street). There is another free public parking lot located within short walking distance at the Campbell County Clerk (1098 Monmouth Street). There has always been more than enough parking to accommodate our largest event sizes.

  • Does Headquarters provide any tables and chairs for my event? Yes. Headquarters includes tables and chairs for up to 100 Total Seated Guests (Venue Limit), provided free of charge. Our tables are 6 foot long rectangular plastic event tables, covered with a cotton off-white tablecloths and white butcher paper. Our chairs are wooden chiavari style with an off-white seat cushion. If the style of table or chair offered is not to your liking, please contact Headquarters Booking Support for more options for table and chair rental.

  • Can I rent my own tables and chairs? Yes. Guests are more than welcome to rent their own tables and chairs to use during their event. Additional booking time may be required to coordinate rental delivery, setup, teardown, and removal. Please contact Headquarters Booking Support for more options for table and chair rental.

  • What are my setup and layout options for tables and chairs for my event? Headquarters offers several different layout options for tables, chairs, food, drinks, music, and decor. Please contact Headquarters Booking Support to request options for floor plan layout. We are flexible and would be happy to accommodate any recommendations for your event layout.

  • Can I come early to set up? Yes. We allow guests to come in early to set up or decorate for their event. All setup time is considered billable hours.

  • Can I stay late to clean up? Yes. We allow guests to stay late to clean up after their event. Guests must book 1 additional hour after guest exit to cover cleanup time.

  • Do I have to remove the trash after my event? No. We provide 8 or more trash cans for your event. During your event cleanup, must have to throw all dirty plates, cups, napkins, food trays, boxes, plastic/paper tablecloths and other garbage into these cans before leaving. Our staff will take care of emptying the trash cans after your event.

  • Can I bring my own decorations? Yes. We offer some in-house options for tablecloths and table decorations, free of charge. Guests are more than welcome bring their own banners, balloons, centerpieces, photos, streamers, flowers etc. to decorate the space to your style. We kindly ask that you do not use glitter or confetti to decorate for your event. Please remember to include extra time for decorating in your booking time.

  • Is there access for guests with mobility difficulties? Headquarters has 1, 8” step at the entrance to the event center. The entire interior of the event center is mobility friendly. We have a portable mobility ramp on site, available upon request, if needed for the entrance step.

  • Are there bathrooms in the event center? Yes. The event center has two bathrooms. Both bathrooms are gender neutral and ADA compliant.

  • Is the space climate controlled? Yes. The event center is climate controlled with air conditioning and heat.

  • Is Headquarters LGBTQ+ Friendly? You shouldn’t have to ask, but some people do. Yes, absolutely Headquarters is a LGBTQ+ friendly venue!

  • Will someone from Headquarters be on site for the entirety of our event? Yes. One of our Headquarters Staff Members will be on site to meet you upon arrival, will assist in setup, and will return after your event to assist in final cleanup. We are there to get you organized and prepared to host your event. During your event, we leave you alone to host and enjoy your event, and return after your event to assist in final cleanup. Someone is always on-call to solve any issues or answer questions during your event.

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Food Questions

  • Can we bring our own food? Yes. Headquarters does not require that you use a caterer to supply food for your event. Guests are more than welcome to prepare and serve their own food at their event.

  • Can I use any vendor/caterer? Yes. Headquarters is not exclusive to any specific vendors or catering companies. Guests can hire any catering company of their choosing, and can arrange catering logistics with Headquarter Booking Support.
     

  • Can you recommend any caterers to use for my event? Yes. Headquarters Booking Support would be more than happy give you a few amazing catering options for all different food types, price ranges, and service options. Please contact Headquarters Booking Support for more information.
     

  • Is there a kitchen on site? Yes. We do have a small kitchenette on site for our guests to use for food prep during their event. Features include sink, microwave, refrigerator, freezer, trash can, and extra counter space. The kitchenette does not have a stove/oven to cook food. We also provide up to 4 electric heated chafing trays for warming food for your event. Guests are also welcome to bring crock pots for food prep.
     

  • Do you have coolers we can use? Yes. Headquarters provides 4, 150QT large white coolers for our guests to use free of charge during their event. Guests are more than welcome to bring and use their own coolers during their event.
     

  • Do you have an ice machine? Yes. We have a large ice machine on site for guest use.
     

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Alcohol Questions

  • Can we supply our own alcohol? Yes, for Private Events Only. Guests are more than welcome to bring, serve, and consume their own beer/wine/spirits at their event, as long as the event is not open to the public and alcohol is not for sale during your event.

  • Can we hire a bartender for our event? Yes you are able to hire a bartender to pour alcohol that you purchase and provide for your guest’s consumption. Bartenders must be 21 years or older and need not be licensed.

  • What are my alcohol options for public events or selling alcohol (e.i. Cash Bar)? There are two options for serving alcohol at a public event or events wishing to sell alcohol. Option 1: Hire a caterer holding a Kentucky Caterers Alcohol License to provide service/sale at your event. Option 2: Apply for a Kentucky Single Day Temporary Liquor License. The fee for this license is $250, and is non-refundable. Please contact Headquarters Booking Support to arrange caterers alcohol service/sales at your event or for more information about applying for a Kentucky Single Day Temporary Liquor License.
     

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WIFI, Audio, Visual Questions

  • Is there WIFI available for guests? Yes. The WIFI network is “Headquarters Event Center”. Headquarters Booking Support will provide the WIFI password upon request during the day of your event.

  • Is there a way to play music from a phone during my event? Yes. We have an AUX cord and PA System on site for playing music from your phone during your event. We provide adapters needed for Lightning and USB-C Devices.

  • Can you accommodate live music? Yes. We have room to accommodate up to a small, 3-4 person band. All live music must end by 11PM. Please contact Headquarters Booking Support for more information about having live music at your event

  • Is there access to a PA system with microphones? Yes. We have a small PA system available free of charge for our guests to use during their event. (Includes 2 Microphones, AUX/iPhone Hookup, ¼” Instrument Hookup)

  • Is there access to projectors for videos, slideshows, or presentations? Yes. We have 1 HDMI projectors available free of charge for our guests to use during their event. Please inform Headquarters Booking Support if you wish to show a video, slideshow, or presentation during your event. We will provide assistance with setup, adapters, and instruction for use during your event.

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